General terms and conditions
Terms and Conditions – Lucci Monte
Overview
This website is operated by Lucci Monte . In these terms, the terms “we,” “us,” and “our” refer to Lucci Monte .
We offer this website, including all information, products and services available through this site, to you – the user – conditioned upon your acceptance of the terms, policies and conditions set forth below.
By visiting our website or making a purchase, you are using our Service and agreeing to these Terms and Conditions ("Terms"). These Terms apply to all site visitors, including but not limited to customers, business partners, and content contributors.
Please read these terms carefully before using our website. If you do not agree with them, you should not use the website or our services.
We reserve the right to modify these terms at any time. The most current version can always be found on this page. By continuing to use the site after any changes, you agree to the revised terms.
1. Online store conditions
By using our site, you represent that you are of legal age in your place of residence or have parental or guardian permission to use the site.
Our products and services may not be used for illegal or unauthorized purposes. You agree not to distribute viruses or malicious code.
Violation of these terms will result in immediate termination of your use of our services.
2. General provisions
We reserve the right to refuse service to anyone for any reason.
You understand that data (excluding payment information) may be transferred unencrypted over networks.
You may not reproduce, resell or exploit any portion of our website, service or content without our express written permission.
Headings and titles in this document are for convenience only and have no legal significance.
3. Accuracy of information
We do our best to provide accurate and up-to-date information, but we cannot guarantee that all information on our site is complete, error-free, or current.
The information on this website is for general reference only. Any decisions you make based on this information are at your own risk.
We reserve the right to change content at any time without obligation to publish updates.
4. Changes in products and prices
All prices are subject to change without notice.
We reserve the right to change, pause, or discontinue any product or service without notice.
We are not liable for price changes or service interruptions.
5. Products and services
Some products are exclusively available online and may have limited availability.
Colors and images on the website are displayed as accurately as possible, but may vary from screen to screen.
We reserve the right to limit the quantity of any product and to refuse sale to certain persons or regions.
Quality, fit or colour may vary slightly from product to product – this is not a basis for liability.
For more information, please see our Returns Policy .
6. Orders and account information
We reserve the right to refuse, limit, or cancel orders. This may apply to orders placed with the same address, payment method, or customer account.
In case of changes or cancellations we will try to inform you by email.
You are responsible for providing accurate, complete, and current information when placing an order.
7. External tools and links
We may use external applications or links to third parties. These are not under our control.
Use of such tools or links is entirely at your own risk. We accept no liability for any damages resulting from their use.
Always read the terms and conditions of the relevant third party before using their services.
8. User Comments and Submissions
When you voluntarily provide us with feedback, suggestions, or other submissions, you grant Lucci Monte the right to use, edit, publish, or translate such materials without compensation.
You warrant that your submissions do not infringe upon the rights of any third party and do not contain any offensive, unlawful, or harmful material.
We reserve the right to remove comments we deem inappropriate.
9. Personal data
Your personal information will be processed in accordance with our Privacy Policy .
10. Errors and inaccuracies
Information on our site may contain typographical errors, inaccuracies, or omissions, for example, regarding pricing or product descriptions.
We reserve the right to correct these errors and cancel orders if information is found to be inaccurate – even after you have placed an order.
11. Prohibited use
You may not use our website or services for:
- Illegal or misleading purposes;
- Violating intellectual property rights;
- Distributing malicious software;
- Collecting personal information about others;
- Carrying out fraudulent activities;
- Or any other conduct that may damage our reputation or the operation of the website.
We reserve the right to block access if these provisions are violated.
12. Liability and warranty
We do not warrant that our website will operate uninterrupted, error-free or virus-free.
Use of our services is entirely at your own risk.
Lucci Monte is not liable for direct or indirect damage resulting from the use of our website, products or services, unless required by law.
13. Indemnification
You agree to indemnify and hold harmless Lucci Monte , its employees, partners, and suppliers from any claims or expenses arising from your violation of these Terms or any applicable law.
14. Severability
If any provision of these Terms is held invalid or unenforceable, the remainder of these Terms will remain in full force and effect.
15. Termination
This Agreement will remain in effect until terminated by either you or us.
You may terminate the Agreement by ceasing to use our website.
If we suspect that you have violated these terms, we reserve the right to immediately terminate your access.
16. Applicable law
These terms and conditions are governed by Dutch law.
Any disputes will be submitted to the competent court in the Netherlands.
17. Changes to the Terms
We may amend these Terms and Conditions at any time. The latest version is always available on our website.
It is your responsibility to periodically check for changes.
18. Contact details
If you have any questions about these terms and conditions, please contact:
info@luccimonte.com
+31 6 82 06 92 00
Address
Try square 77
2495 AX The Hague (by appointment)
LUCCI MONTE ( 84961902)
Frequently Asked Questions
How can I track my order?
After your purchase, you'll receive an email with a tracking link. This way, you can track your package at any time.
What is the delivery time?
If you order before 11 PM, your order will be shipped the next day. Within the Netherlands, you'll usually receive your package within 1–2 business days.
Can I return or exchange items?
Yes! You can exchange or return your item within 14 days, as long as the product is unworn and undamaged.
Are your sizes normal?
Our items generally run true to size. Not sure? Send us a message. We're happy to help!