Privacy Policy

We believe it's important that visitors can trust us. Therefore, we see it as our responsibility to protect your privacy. On this page, we explain what data we collect when you use our website, why we collect it, and how we use it to improve your user experience. This way, you'll always know how we handle your data.

This privacy policy applies to all services and pages of LUCCI MONTE. By using our website, you agree to this policy. Please note that we are not responsible for the privacy policies of external websites or sources from which we link. By using our website, you accept the terms of this privacy policy.

LUCCI MONTE respects the privacy of all users of its website and ensures that all information provided to us is treated confidentially.

Our use of collected data

Use of our services

When you register for one of our services, place an order, or contact us, you may be asked to provide personal information. This information is used to properly perform our services—such as processing orders, shipping, administering them, and maintaining customer contact.

The information is stored on secure servers owned by LUCCI MONTE or a carefully selected third party. Your data will not be combined with other personal data we hold, unless you have given permission.

Communication

When you send us emails, messages, or contact requests, we may retain them. We may sometimes request additional information if necessary to answer your question or process your request correctly. The data is stored on secure servers owned by LUCCI MONTE or a third party and is never combined with other data files without your consent.

Cookies

We collect data to understand customer behavior and optimize our website. Cookies help us understand how visitors use the site, which pages they visit, and how to improve the shopping experience.

Our website uses cookies (small text files stored on your device). These files analyze website usage and may be processed on secure servers owned by LUCCI MONTE or third-party partners. The information is used to:

• to understand how the website is used
• generate reports and statistics
• to improve functionality and optimize services

Cookies can be disabled through browser settings, but this may affect the functionality of certain features.

Purposes

We never use data for purposes other than those mentioned below, unless you have given explicit permission for this:

• Process and ship orders
• Improve customer service and communication
• Analyze website usage to optimize performance
• Providing newsletters and marketing (only upon registration)

Third parties

Information is not shared with third parties unless necessary for our services. Consider:

• Payment providers (Mollie, Klarna, iDEAL, PayPal)
• Shipping services and logistics
• Review and feedback systems

These parties only have access to data necessary for their functions and may not use it for other purposes. In rare cases, information may be shared internally within LUCCI MONTE, with employees subject to strict confidentiality requirements.

Changes

This privacy statement is tailored to the current use of our website. Our policy may be updated if the website or legislation changes. Therefore, we recommend checking this page regularly.

Choices for personal data

Visitors always have the right to personal data:

• to view
• to change
• to have removed
• to limit or stop processing

Adjust/unsubscribe from newsletter

At the bottom of each mailing you will find an option to unsubscribe or change your email preferences.

Disable cookies

Browsers accept cookies by default. You can manually disable them or set them to refuse cookies. Please note that some features on our website may not work as well if you do this.

Questions & feedback

We regularly check whether we comply with our privacy policy.

If you have any questions, please feel free to contact us:

info@luccimonte.com