Privacy Policy

PRIVACY POLICY
We think it's important that visitors can trust us. That's why we see it as our responsibility to protect your privacy. On this page, we explain what data we collect when you use our website, why we collect this data, and how we use it to improve your experience. This way, you always know how we handle your data.
This privacy policy applies to all services and pages of LUCCI MONTE. By using our website, you agree to this policy. Please note that we are not responsible for the privacy policies of external websites or sources that are linked to. By using our website, you accept the terms of this privacy policy.
LUCCI MONTE respects the privacy of all users of its website and ensures that all information provided to us is treated confidentially.

How We Use the Data We Collect
Use of Our Services
When you sign up for one of our services, place an order, or contact us, you may be asked to provide personal information. This data is used to properly carry out our services — such as processing orders, shipping, administration, and maintaining customer contact.
This information is stored on secure servers belonging to LUCCI MONTE or a carefully selected third party. Your data will not be combined with other personal data we hold, unless you have given permission for this.
Communication
When you send us emails, messages, or contact requests, we may keep them on file. Sometimes we ask for additional information when needed to answer your question or properly process your request. This data is stored on secure servers belonging to LUCCI MONTE or a third party, and will never be combined with other databases without your permission.
Cookies
We collect data to gain insight into customer behaviour and to optimise our website. Cookies help us understand how visitors use the site, which pages are visited, and how we can improve the shopping experience.
Our website uses cookies (small text files stored on your device). These files analyse website usage and may be processed on secure servers belonging to LUCCI MONTE or external partners. This information is used to:
• understand how the website is used
• generate reports and statistics
• improve functionality and optimise our services

Cookies can be disabled through your browser settings, but this may affect how certain features work.
Purposes
We never use data for purposes other than those listed below, unless you have given explicit permission to do so:
• Processing and shipping orders
• Improving customer service and communication
• Analysing website usage to optimise performance
• Offering newsletters and marketing (only upon sign-up)
Third Parties
Information is not shared with third parties unless necessary for our services. This includes:
• Payment providers (Mollie, Klarna, iDEAL, PayPal)
• Shipping and logistics providers
• Review and feedback systems
These parties only have access to the data necessary for their function and may not use it for other purposes. In rare cases, information may be shared internally within LUCCI MONTE, with employees bound by strict confidentiality obligations.
Changes
This privacy statement reflects how our website is currently used. When the site or legislation changes, our policy may be updated. We therefore recommend checking this page regularly.
Choices Regarding Personal Data
Visitors always have the right to:
• view their personal data
• modify it
• have it deleted
• restrict or stop its processing
Update/Unsubscribe from Newsletter
At the bottom of every email, you'll find an option to unsubscribe or change your email preferences.
Disabling Cookies
Browsers accept cookies by default. You can disable them manually or set your browser to refuse cookies. Please note that some features of our website may then work less effectively.
Questions & Feedback
We regularly check whether we comply with our privacy policy.
If you have any questions, please feel free to contact us at any time:
info@luccimonte.com

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